Frequently Asked Questions

Yes. We use professional, approved pesticides and apply them safely according to industry standards. Our products target insects and pests, and we take extra precautions during application. We recommend keeping children and pets away from treated areas until they are completely dry.

The timeframe depends on the pest type, infestation severity, and property size. In most cases, you will notice a significant reduction within 24-48 hours after treatment. Complete elimination may take 1-2 weeks, and in severe cases, follow-up treatments may be required.

Yes. Please tidy surfaces, store food items, and move furniture away from walls where possible. Ensure pets and children are away during treatment and until treated areas are fully dry. Our team will provide specific instructions based on the treatment type.

We provide a 6-month warranty for our pest control services. If you notice any pest activity during this period, we will return to re-treat the affected areas at no additional cost. This warranty reflects our confidence in our treatments and our commitment to your satisfaction.

We use high-quality, eco‑friendly cleaning products that are effective yet safe for your family and the environment. If you have specific preferences or sensitivities, please let us know and we will adjust our approach accordingly.

The duration depends on the property size and the type of cleaning. A standard cleaning for an average apartment typically takes 2–3 hours, while deep cleaning of a larger home may take 4–6 hours or more. We will provide a time estimate when you book.

It's not necessary for you to be present during the entire cleaning service, but we do recommend that you are available at the beginning to provide access to your property and discuss any specific requirements. If you need to leave during the service, you can arrange for key handover and pickup with our team.

Our pricing depends on the service type, property size, infestation severity (for pest control), and any additional requirements. We provide transparent pricing and a detailed quote before work begins. You can also use our online calculator for an initial estimate.

Yes, we offer special rates for customers who sign up for regular service plans. These plans are available for both pest control and cleaning services and can be customized to meet your specific needs. Regular service not only saves you money but also ensures consistent quality and preventive maintenance.

We accept cash, credit/debit cards, bank transfers, and mobile payment apps. Payment is typically due upon completion, though larger projects may require a deposit. We provide a receipt for all payments.

We recommend booking our services at least 2-3 days in advance to ensure availability at your preferred time. However, we understand that pest issues can be urgent, so we do our best to accommodate emergency requests and can often provide same-day service for critical situations.

If you need to reschedule, please notify us at least 24 hours in advance and we will find a new time that works for you. For cancellations with less than 24 hours’ notice, a small fee may apply.

Yes, we offer our services 7 days a week, including weekends and most holidays. We understand that pest issues don't follow a schedule, and our team is committed to providing assistance whenever you need it. For emergency services outside of regular hours, please contact us directly.